FAQ – Terms and Conditions of Hire
We do most suburbs North & South of the river.
There is more information on our Service Area page.
No bin may contain Asbestos, Super 6 or Hardy fence products, Tires, Batteries (automotive batteries can be placed next to the bin & we will remove them for you – please notify office when booking) , Liquid Waste i.e. : petrol , oil or chemicals , any sort of hazardous waste, Mattresses, Food waste (for human or animal consumption), Note: Couch/Lounge (additional charge per piece) Gas Bottles. (Should any of these products be found in the bin during tipping then additional charges will apply).
Due to the current problem with the Polyphagous shot-hole borer we may not be able to accept green waste (trees etc) please check when making your booking.
* “Non compliant Skip bins” Skip bins containing more than 15% hardy fence, stone or acrylic benchtops, carpet, laminated or hybrid flooring, mdf or any manufactured/treated timber cupboards benchtops, synthetic grass, rubber etc are accepted although you will need to advise our office at the time of booking as they are a non recyclable product and must be taken to a special facility for burial and additional costs will apply. – should you have a product that is not listed above please ask when booking the bin as rules and regulations at the disposal sites change frequently.
* Oversize loads/materials: concrete exceeding 1m x 1m X0.2m is charged as oversize, any green waste/palm/trees larger than 300mm in diameter and over 1m long (additional charges will apply).
Yes, as long as we have good access with no overhanging tree branches, house eaves or low power lines. This can be assessed on the day of delivery by our drivers. (also refer to important information below at the bottom of the page).
Excluding the 2 metre bin, all our bins have ramps for easy rubbish removal
We are flexible with the time period. It is usually for a 7 day turnaround but we don’t mind you keeping the bin longer if required as long as we know. Alternatively, if you only require the bin for a day or two this can be arranged. However, if it is for extended period, additional charges may apply.
Account customers is 30 days.
It is difficult for us to advise of a delivery time.
Delivery depends on a number of factors including how many other deliveries we have on the day and when we will be in your area. If you need a skip bin for an early morning start it is best to have the bin delivered the day before use.
Yes, as long as we have a driveway of 3.5 metres in width and infinate height & we can back straight down (please note: see important information at the bottom of this page). our drivers will also assess this when delivering the skip bin.
With the exception of our 2 & 3 metre bins , all our bins are loaded off the back of the truck.
Should we arrive at your site/address and the bin is overfull we may have to remove some of the materials/waste or we may request this is done by the Hirer, all our bins have a yellow rim around the top and no materials may be above this line as this becomes a hazard to both our drivers and other road users, the maximum weight you are allowed to put into our 2 and 3 cubic meter skip bins is 3 ton providing our truck can be parked directly next to the bin (due to our 2/3m bins being loaded/unloaded via our crane they are not suited to heavy waste/materials) Our 4,6,8 and 10 cubic meter skip bins have a maximum weight limit of 12 ton, any materials that have been removed from the bin are the responsibility of the Hirer to then remove from site. should we not be able to collect the bin and have to return at a later date/time you may be charged a wasted journey fee.
Click here for more info: Chain of Responsibility
Payment is on or before delivery of bin. We accept cash , Visa or MasterCard credit cards, eftpos or cheque. A 1.5% surcharge on the credit card does apply. Please use your name or address as the reference if doing a direct debit. Eftpos payments must be received in our account prior to delivery.
Please note: Vehicles do not have eftpos facilities, Drivers do not carry change.
Important Information
All care will be taken whilst delivering and collecting skip bins although due to the weight of the bin and our trucks we will take all care but no responsibility for damage done to drive ways, lawn, reticulation, retaining walls, fencing, trees, gardens etc, All bins delivered are assumed by Southern bins that you (the Customer/Hirer) have permission/permits if required to place the bin in the location as directed any infringments will be passed onto the hirer. Any damage that may be done is the responsibility of the Hirer to repair at his/her cost.
