FAQ

FAQ – (frequently asked questions)

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How long can I keep the bin?
We are flexible with the time period. It is usually for a 7 day turnaround but we don’t mind you keeping the bin longer if required as long as we know. Alternatively, if you only require the bin for a day or two this can be arranged. However, if it is for extended period, additional charges may apply.

Are your trucks rear loading or side loading?
With the exception of our 2M & 3M bins , all our bins are loaded off the back of the truck.

Do your skip bins have ramps?

Excluding the 2M Bin, all our bins have ramps for easy rubbish removal

Can I request a particular location for placement of the bin?
Yes, as long as we have good access with no overhanging tree branches, house eaves or low power lines. This can be assessed on the day of delivery by our drivers (also refer to important information)

Can you put bins at a rear access house?
Yes, as long as we have a driveway of 3metres in width & we can back straight down (also refer to important information)

What are your accepted payment methods?
Payment is on or before delivery of bin. We accept cash , Visa or MasterCard credit cards , EFT or CHQ. A 1.5% surcharge on the credit card does apply. Please use your name as the reference if doing a direct debit. EFT payments must be received in our account prior to delivery’

What suburbs do you service?
We do most suburbs North & South of the river.

What can I put in the bin?
No bin may contain asbestos , car tires, car batteries – car batteries can be placed next to the bin & we will remove them for you – notify office , liquid waste i.e. : petrol , oil or chemicals , any sort of hazardous waste (including food waste), Mattresses, Gas Bottles.  (Should any of these products be found in the bin during tipping then additional charges will apply).

Can you tell me what time our bin will be delivered?
It is difficult for us to advise of a delivery time. Delivery depends on a number of factors including how many other deliveries we have on the day and when we will be in your area. If you need a skip bin for an early morning start it is best to have the bin delivered the day before use.

Important Information

All care will be taken whilst delivering and collecting skip bins although due to the weight of the bin and our trucks we will take all care but no responsibility for damage done to drive ways, lawn, reticulation etc, All bins delivered are assumed by Southern bins that you (the customer) have permission/permits if required to place the bin in the location as directed.

Payment Methods accepted?

We accept Cash, EFT, Master card and Visa (credit cards incur a 1.5% surcharge)

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